Holiday Rental Industry Association (HRIA) Code of Conduct
Holiday rentals make a positive sustainable contribution to local tourism and communities, however in some areas; the increased use of dwellings for holiday rental accommodation has led to impacts on amenity such as in relation to noise and car parking issues. In response to these issues, and to ensure the sustainability of our industry, the Code of Conduct has been developed.
The Code provides a self-regulatory approach for properties throughout Australia that are used as residences by local and international visitors and will provide a set of industry practices that satisfy the needs of local communities, accommodation providers, property owners, tourism operators and guests.
The Code of Conduct maintains that residences used by local and international visitors genuinely make a positive contribution to local communities, they should be managed effectively so as to minimise any adverse social or environmental impacts.
The Code of Conduct, effective from 31 May 2012, addresses the impact of property amenities and factors including noise, guest overcrowding, garbage and car parking.
The following industry stakeholders came together to develop the Code including:
- The Real Estate Institute of NSW (REINSW),
- Holiday Letting Organisation Central Coast (HLO Central Coast),
- Holiday Letting Organisation Byron Bay (HLO Byron),
- The Stayz Group.
- The NSW Department of Planning and Infrastructure
- Destination NSW
Local Government Shires Association in NSW was also consulted.
All members of the Victorian Accommodation Industry Association (VicAIA) are committed to the move towards self-regulation. It is a requirement of all VicAIA members to commit to following the Code of Conduct.
This self regulatory approach to residences being used by local and international visitors incorporates four components:
- Part 1 – Outlines obligations on Participating Organisations to cooperate and combine efforts to achieve the Objectives of the Code through appropriate administration and enforcement of the Code.
- Part 2 – Outlines obligations on Accommodation providers.
- Part 3 – Outlines obligations on Owners and Guests required to implement The Code through the Terms and Conditions of the contract between the Owner, Accommodation Provider and Guests.
- Part 4 – Provides a framework for House Rules for Visitors and Guests at a Property to ensure that the amenity of neighbouring properties is not adversely affected.
Click here to download a copy of the CODE OF CONDUCT (opens new window)